Privacy Policy (POPIA Compliant)
At Scentorium, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).
1. Information We Collect
We may collect the following information:
- Name and surname
- Email address
- Phone number
- Delivery address
- Payment information (processed securely via third-party providers)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your purchase
- Send promotional emails (only with your consent)
- Improve our website and services
3. Sharing of Information
We may share your data with:
- Payment providers (e.g. PayFast, SnapScan)
- Courier companies
- Email marketing platforms
We do not sell or rent your personal information.
4. Data Security
We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
5. Your Rights
You have the right to:
- Request access to your data
- Request correction or deletion
- Opt out of marketing at any time
6. Cookies
We use cookies for:
- Website functionality
- Analytics (e.g. Google Analytics)
- Advertising (e.g. Meta, Google Ads)
7. Contact
Email: support@scentorium.co.za